Support
COMPREHENSIVE 24X7X365 SUPPORT THAT GOES BEYOND PROJECT GO LIVE
At Fairfax, we believe that our responsibility to present to you a robust process integration and automation solution doesn’t just end with project go-live. Hence, to ensure hassle-free adoption, optimal consumption and enhanced performance, we provide comprehensive support including issue resolution, query clarification, consultation and user training.
ACHIEVE BUSINESS TRANSFORMATION WITH FAIRFAX’S PROACTIVE SUPPORT
Empowering customers to ensure complete enablement with SAP Business One support
Training
Consultation for enhancements
SAP Business One version upgradation
Data Migration
Customized Reports development
Customization and Add-on development
From on-demand support to employee training, consultation for enhancements to continuous upgrades, Fairfax provides world-class, responsive support to clients by maintaining an Annual Maintenance Contract with them, thereby ensuring optimal solution utilization.
HERE’S WHY CUSTOMERS PREFER FAIRFAX FOR SAP BUSINESS ONE SUPPORT SERVICES
24X7 telephonic support
Call ID Ticketing System & Smart tracker
Round the year availability of an experienced team
Assured call back within 24 hrs
Periodic summary of tickets shared on request
Employee training as required
New reports development & existing report modification
Dedicated Support Manager for all-time assistance
OUR CLIENTS
